Team and access

You decide what each person in your shop can do.

Give each salesperson a discount limit and approve anything bigger from your phone. Cost price and margins stay hidden from anyone you choose, and every change is kept with who did it and when.

A hand reaching for gold jewellery in a shop's glass display
Suresh’s new sale: a ₹6,500 discount, ₹1,500 over his limit, waiting for approval Suresh’s new sale: a ₹6,500 discount, ₹1,500 over his limit, waiting for approval

Discount limits, with your yes

Each salesperson has a discount limit. A bigger discount comes to you or your store manager in CaratOS, on your phone or computer, and the bill waits for the answer.

  • A limit for each person
  • Approve or decline with a reason
  • The first answer counts
Needs you Rajesh’s Home
SK
Suresh asks for ₹6,500 off

Neha Agarwal’s bill · ₹1,500 over his ₹5,000 limit · 1:09 pm

Approve ₹6,500 off Decline

Cost price, only for the people you choose

Choose who sees cost price and margin, person by person, on stock and on bills. Salespeople sell at the price on the tag; you, your accountant and your CA see the figures.

  • Cost price and margin hidden
  • Who can change the day’s rates
  • Who can edit or cancel a finished bill
Suresh Kumar Salesperson · discount limit ₹5,000
  • See cost price and margin On stock and on bills
    Off
  • Change daily rates Save new shop rates for the day
    Off
  • Edit or cancel a finished bill Needs a reason; saved in History
    Off

Only you can change these. Every change is saved in History.

Roles that match your shop

Owner, store manager, salesperson and accountant, each seeing only their part. Your CA gets a free read-only login.

  • Own login for each person
  • English or Hindi, for each person
  • Turn someone’s access off in one tap
Team and access Settings
3 of 5 seats
  • RM
    Rajesh Mehta Owner · Everything
  • PS
    Pooja Store manager · Approves discounts
  • SK
    Suresh Kumar Salesperson · Discount limit ₹5,000
  • CA
    Your CA Free CA login · Read-only

Every change in the history

Rates saved, bills changed, discounts approved: who did it, and when.

  • Who changed what, and when
  • Kept for every bill
  • Only the owner can change roles
History Fri 25 Sep
  • 11:47 am Suresh updated Priya Mehta’s bill to the 11:40 am rates
  • 11:40 am Pooja saved new rates
  • 9:40 am Rajesh set today’s rates

CaratOS support, only when you allow it

Named CaratOS support staff can come into your shop only when you switch support on. You see a banner while they’re in, every visit is listed, and each visit ends after 2 hours.

  • A banner on every screen during a visit
  • Every visit listed in Settings
  • KYC documents hidden unless they record a reason
CaratOS support Settings · every visit
Aman from CaratOS support is in your shop to help with your price tags Switch off
  • Tue 22 Sep, 4:10 – 4:25 pm Aman · price tags · no KYC opened
  • Fri 18 Sep, 11:02 – 11:10 am Aman · first bill · no KYC opened

In CaratOS

Every person, every right, on one screen

Roles, discount limits and who can see cost price, set person by person.

Team and access: each person’s role, discount limit and rights, with Suresh’s cost price switched off Team and access: each person’s role, discount limit and rights, with Suresh’s cost price switched off

Mehta Jewellers is a sample shop; the names and figures are examples.

In your plan

Team and access, plan by plan

Starter ₹1,199 a month, GST included

  • 1 login for you
  • A free read-only login for your CA
  • Roles, discount limits and approvals
  • Cost price hidden, person by person
  • History of every change
  • English or Hindi, for each person

Growth adds ₹3,999 a month, GST included

  • 5 people, including you
  • More than one branch
Compare plans

Before you decide

Try it on your own terms

Prices on the website

Starter ₹1,199 and Growth ₹3,999 a month, GST included. No sales call needed.

See pricing

Request 15 days on Starter

No card needed. Your dashboard is view-only while approval is pending. Your 15-day Starter trial begins when CaratOS approves your request.

Request a free trial

Your data stays yours

Export bills, stock and customers to Excel at any time, even after the trial.

Your data

Support only when you allow it

CaratOS support comes in only when you switch it on, and you see every visit.

Team and access

Questions about team and access

Can each staff member have their own login?

On Growth, yes: it includes 5 people, including you, and each person gets a role, such as salesperson or accountant, and sees only what that role allows. Starter has one login, for you. Both plans add a free read-only login for your CA.

Can CaratOS staff see my shop?

Only named CaratOS support staff, and only when you switch support on. While they’re in, you see a banner on every screen. Each visit ends after 2 hours and is listed in Settings. KYC documents stay hidden unless they record a reason.

Is CaratOS in Hindi?

Yes. Each person in your shop can use CaratOS in English or Hindi, and switch at any time.

Try CaratOS in your shop

Request 15 days on Starter. CaratOS approves trial access. No card needed.