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WhatsApp AI

Run your shop from WhatsApp, in your own words

Save the CaratOS number and message it from your verified phone. Ask about sales, stock, dues and kitty, or tell it to record cash, add a lead or start a karigar job. It answers from your shop in CaratOS, and money entries and deletes wait for your YES.

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AI by English, Hindi and Hinglish, on Growth

Ask anything

Your shop’s answers, on your phone

Ask the way you’d ask your munim, in English, Hindi or Hinglish. CaratOS looks it up in your shop and replies in seconds, on WhatsApp. The shop and figures here are samples.

  • “Aaj ka galla kitna hai?”

    Reads the day’s cash book and end-of-day figures.

  • “Top 5 customers this year?”

    Exact totals and lifetime value, customer by customer.

  • “Sunita Sharma ki kitty kahan tak pahunchi?”

    Her kitty plan: instalments paid, missed and due.

  • “GST collected this month?”

    From your GST summary, never worked out from memory.

  • “Best sellers in the last 30 days.”

    Your top selling pieces for any period you name.

  • “Poore stock ki value kitni hai?”

    Stock value with a breakdown by metal and purity.

Get work done

Tell it what to do

Type it like a note to yourself. Spelling mistakes, “10k” and “1.5 lakh” are fine. If something is missing, CaratOS asks only for that, and it never says a thing is done until it is saved in your shop.

  • “Add Ravi Kumar, 98xxxxxx04, lead for a bridal set.”
  • “Record Neha’s kitty instalment, ₹5,000.”
  • “Suresh karigar: jhumka repair, due Friday.”
  • “Draft a GST bill for Ravi: 22K chain, ₹1,20,000 before tax, Delhi.”
  • “Make a quotation for Mrs Sharma.”
  • “Follow up with Neha next Monday about the bangles.”
Before anything is saved CaratOS on WhatsApp
Reply YES
Cash in or out, payments, kitty instalments
Waits for YES
Deletes and cancellations
Waits for YES
GST bills made on WhatsApp
Saved as Draft
Amount doesn’t match the kitty
Asks first
No YES within 10 minutes
Nothing saved

Drafts open in CaratOS for you to check before the bill is issued.

You stay in control

Only your team. Only what their role allows.

CaratOS answers only the verified phone numbers of people with a CaratOS login in your shop. Each person can do on WhatsApp exactly what their role lets them do in the app.

  • Verified numbers only: each person proves their number with a 6-digit code on WhatsApp
  • Your roles apply: a salesperson can’t do on WhatsApp what they can’t do in CaratOS
  • Never to customers: it doesn’t message your customers, and they can’t chat with it
  • 300 AI replies a day per shop, starting again at midnight India time
  • A person any time: reply “talk to a person” to reach the CaratOS team
CaratOS on WhatsApp Your shop › WhatsApp & AI
On
Rakesh Mehta · owner
Verified
Pooja Verma · manager
Verified
Anil Soni · sales
Verified
Suresh Kumar · sales
Not verified

Each person verifies their own number in My profile.

Speaks like your shop

Your words, your figures, your purity rules

CaratOS on WhatsApp knows how an Indian jewellery shop talks and counts. It replies in the language you write in and keeps every figure tied to your own records.

  • Hindi, Hinglish or English

    Write in Roman Hinglish and it answers in Hinglish. Write in Devanagari and it answers in Hindi.

  • Shop words and shorthand

    Galla, udhaar, karigar, kitty. “10k”, “1.5 lakh” and “10000rs” are read as money. Typos are tidied before saving.

  • Your purity maths

    22K (916) counts as 91.67% and 24K (995) as 100%, the same as in CaratOS. It shows the working for every sum.

  • Only your shop’s figures

    Every number comes from your shop in CaratOS and today’s live rates. If it can’t find something, it says so instead of guessing.

How to start

Three steps, about a minute

No app to install and no AI account. Just the WhatsApp you already use.

  1. 1

    Be on Growth

    CaratOS on WhatsApp comes with the Growth plan, for the owner and every team member with a CaratOS login.

  2. 2

    Verify your number

    In CaratOS open My profile and press Verify on WhatsApp. Type the 6-digit code you get. Each team member does their own.

  3. 3

    Save the number and say Namaste

    Save it as CaratOS and send your first question: +91 92208 22217

In your plan

WhatsApp AI, plan by plan

Starter ₹1,199 a month, GST included

  • CaratOS on WhatsApp is not on Starter
  • Move up to Growth any time; your shop stays as it is

Growth adds ₹3,999 a month, GST included

  • CaratOS on WhatsApp for every verified team number
  • 300 AI replies a day per shop, no AI account needed
  • YES before money entries and deletes; GST bills as drafts
  • Also on Custom
Compare plans

Before you decide

Try it on your own terms

Prices on the website

Starter ₹1,199 and Growth ₹3,999 a month, GST included. No sales call needed.

See pricing

Request 15 days on Starter

No card needed. Your dashboard is view-only while approval is pending. Your 15-day Starter trial begins when CaratOS approves your request.

Request a free trial

Your data stays yours

Export bills, stock and customers to Excel at any time, even after the trial.

Your data

Support only when you allow it

CaratOS support comes in only when you switch it on, and you see every visit.

Team and access

Questions about WhatsApp AI

Which number do I message?

CaratOS’s own number, +91 92208 22217. Not your shop’s number, so your shop’s WhatsApp stays just for your customers.

Who can use it?

The owner and any team member with a CaratOS login who has verified their number. Each person can do only what their role allows in CaratOS.

Can my customers chat with it?

No. It answers only your verified team. It never messages your customers on its own.

What waits for my YES?

Money entries like cash in or out, payments and kitty instalments, and every delete or cancellation. With no YES in 10 minutes, nothing is saved. GST bills made on WhatsApp stay as drafts for you to check in CaratOS.

What happens after 300 replies?

AI replies pause until midnight, India time. Everything in the CaratOS app works as usual.

Can it get a figure wrong?

It reads every figure from your shop in CaratOS and today’s live rates, and shows the working for sums. If it can’t find something, it tells you rather than guessing.

Which AI is it? Do I pay extra?

It runs on Claude, by Anthropic. It’s included in Growth: you don’t need a Claude or ChatGPT account and there’s no charge per question.

How do I reach a person?

Reply “talk to a person” any time. The CaratOS team picks up the chat, and the AI stays quiet in it for 24 hours.

How is this different from AI assistants?

AI assistants connect the Claude or ChatGPT you already pay for, through your shop’s MCP link. WhatsApp AI needs nothing but your phone. Use either, or both.

Can it see another shop’s data?

No. Each message is about your shop only. How CaratOS looks after your data: Your data.

Next Billing and old gold All features

Run your shop from WhatsApp.

Save one number and ask in your own words. On Growth, with nothing to install.

Talk to us See plans